Job Id: 15618

Summit Support Services Inc

info@summitss.ca

Spruce Grove

Alberta

Full Time

Summit Support Services Inc. is seeking a skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have significant experience in the healthcare industry and a strong background in IT support, troubleshooting, and cybersecurity.

Key Responsibilities:

• Manage the IT support team and oversee daily operations to ensure timely and efficient support delivery.
• Install, modify, and make minor repairs to computer hardware and software systems
• Develop and implement IT policies and procedures to enhance service delivery and security.
• Install software and necessary applications for workflow and train users on new software through various tutorial channels.
• Maintain system functionality by testing computer components and ensuring network uptime.
• Lead troubleshooting efforts for complex IT issues to minimize downtime and ensure consistent service availability.
• Coordinate and collaborate with other departments to support their IT requirements and enhance overall operational efficiency.
• Oversee cybersecurity strategies to safeguard company data and IT assets.

Qualifications:

• Minimum of 2 years of experience in the healthcare industry.
• At least 2 years of experience in a leadership role.
• Minimum of 3 years of experience in IT Support Services, focusing on troubleshooting and cybersecurity.
• Strong understanding and experience with IT cybersecurity practices.
• Excellent communication and leadership skills.

Job Type: Full Time, Permanent

Location: Hybrid

Salary: $75000 to $92,000 Annual / 35 hours per Week

Start Date: As soon as possible

Language: English

Minimum Education: Bachelor’s/ Postgraduate degree in Information Computer Science, Management, or a related field.

·         No phone calls, please! We will contact suitable applicants who meet our criteria.

• Anyone who can legally work in Canada can apply for this job.

How to Apply:

Interested candidates should submit their resume and cover letter to info@summitss.ca. Applications will be accepted until February 13, 2026.

Join Summit Support Services Inc. and contribute to our mission of elevating the standard of home care by providing compassionate, personalized, and expertly delivered services to individuals and families in need. We are committed to enhancing our clients’ quality of life, promoting independence, and fostering a sense of security and well-being. Through dedicated care and unwavering support, we aim to make a positive impact on the lives of those we serve, ensuring they experience comfort, dignity, and the highest level of care in the comfort of their own homes.