IT Support Technician

Job Id: 6232

Diesel & Auto Electric Limited

john@goeasyimmigration.com

June 3, 2024

Dartmouth

Nova Scotia

Full Time

Job Description – IT Support Technician

Company: Diesel & Auto Electric Limited

Location: Dartmouth, NS

Wages: $26.15 / hour

No of Positions: 1

NOC Code: 22221 – User Support Technicians

Employment Groups: Youth, Visible Minorities, Indigenous people, Newcomers to Canada

Terms of Employment: permanent employment, Full time 35 hours/week

Schedule: Morning, Day

Languages: English

Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years

Experience: 1 year to less than 2 years

Benefits: Dental & Healthcare plan

Capabilities and Credentials

Valid driver’s license and clean driver’s abstract
Technical degree or diploma from a recognized educational institution
1+ years experience installing, analyzing, and supporting Desktops, Laptops, periphery equipment and application software
Strong understanding and aptitude for LAN interconnectivity concepts and Desktop computing security considerations
Proficient in the configuration of desktop application packages such as Microsoft Office Suite of programs
Strong problem-solving skills with a demonstrated aptitude for troubleshooting PC hardware and software related problems

Responsibilities

Provide business systems, network and Internet support to users in response to identified difficulties
Respond to users experiencing difficulties with computer
Give access to computer networks
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents
Consult user guides, technical manuals and other documents to research and implement solutions
Report on the performance of computer systems and networks
Provide advice and training to users in response to identified difficulties