Liquor Store Manager

Instructors

Job Id: 1374

Community Spirits Ltd.

October 4, 2022

West Vancouver

Canada

Full Time

Company legal name

Community Spirits Ltd.

Company operating name

Community Spirits Liquor Store

Business address

6406 Bruce Street, West Vancouver, BC V7W 2G6

Title of position

Liquor Store Manager

Job duties

  • Manage and direct the daily operations at a liquor store that specializes in the selling of alcohol
  • Develop retail objectives for the store
  • In charge of overseeing the liquor store day-to-day activities, including but not limited to store opening, store closing, ordering items and handling stock levels, restocking and storing product, displaying/presenting products, storing products, keeping the store’s general appearance, monitoring sales and expenditures, registering sales, client service and cash processing (cash reconciliation, bank cash deposits)
  • Direct stocking tasks (controlling stock – this entails assessing all merchandise on hand regularly, monitoring revenue and traffic trends, basing future purchases on this information)
  • Ensure that the products are refilled on racks and that the sales area is properly maintained and welcoming to customers
  • Inventory management – cyclical counts and inventory control (monitoring inventory) – this entails ordering the appropriate quantity of products to meet client demand; maintain proper store inventory
  • Placing orders with multiple vendors
  • Receiving orders in the system
  • Understand the applicable provincial liquor legislation; establish policies and procedures guaranteeing compliance with applicable laws and regulations
  • Assist customers with questions about spirits, wine and beer – communicate with customers face to face or over the phone

Terms of employment

Permanent, full-time position – 40 hours per week.

The position requires occasional availability during weekends and stat holidays.

Expected Employment Start Date: As soon as possible

Wage

$31 per hour

Benefits package

4% vacation pay

Location of work

6406 Bruce Street, West Vancouver, BC V7W 2G6

Contact information

If you are interested and meet all the criteria of the position, please send us your resume and cover letter to mirkomorhac@gmail.com (attention: Mirko Morhac), or mail it to us at 6406 Bruce Street, West Vancouver, BC V7W 2G6.

Skills requirements

Education

  • Secondary school required
  • Serving It Right Certificate evidencing successful completion of BC responsible sale and service training program for liquor required
  • WSET Level 1 or higher required

Work experience

  • Minimum of one-year previous managerial experience (store operations and and employee management)
  • Previous liquor store experience
  • Ability to manage a retail operation as an effective manager
  • Previous experience working in retail
  • We require a minimum of 5 written industry-specific references
  • Knowledge of retail and liquor store principles and procedures
  • Knowledge of safety procedures and “right to refuse” sales
  • Knowledge or liquor retailing and product lines sold in liquor stores
  • Excellent customer service skills
  • Superb computer dexterity with higher knowledge in the following software:
  • Microsoft Office, Microsoft Excel, Microsoft Powerpoint, WhenToWork scheduling software
  • Excellent knowledge of Profitek Point of Sale software and LDB (Liquor Distribution Branch) ordering interface
  • Practical experience with interprovincial special ordering
  • Outstanding product knowledge in wine, spirits and beer portfolios
  • Knowledge of types or liquor, beer and wine on display and ability to suggest selections suitable to customer’s needs
  • Knowledge of provincial laws and regulations related to liquor sales
  • Positive client service focused mindset
  • Ability to work under pressure and be self-motivated
  • Strong organizational and detail-oriented capabilities
  • Have a strong desire to share your passion for wine, beer, and spirits with others.
  • Ability to prioritize, multi-task, and perform under pressure
  • Ability to communicate clearly and effectively with customers and staff – proactively greet customers, be friendly, professional, polite and helpful in dealing with customers
  • Care about giving excellent customer service

Language requirements:

Excellent proficiency in spoken and written English

Ability to have strong oral and written communications skills

Knowledge of a second/third language is an asset

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