Job Id: 5298

BonaVista Pools

melissa@bonavistapools.com

February 21, 2024

Markham

Canada

Full Time

JOB PURPOSE

Reporting to the Maintenance Coordinator, the Maintenance Technician Level I is responsible for the ongoing cleaning and maintenance of pools ensuring there is balanced and clear water, so they are always ready for use by customers, and meet the high-quality standards of BonaVista.

SPECIFIC ACCOUNTABILITIES

• Be ready and willing to learn new tasks, ask questions on a regular basis until you fully understand water chemistry and how to treat and balance pool water based on test results
• Perform all daily maintenance work orders in a timely manner while maintaining a high level of service
• Conduct on-site tasks such as cleaning debris, skimming water surfaces, cleaning baskets, and vacuuming
• Test and balance water chemistry at every visit, ensuring appropriate chemical adjustments are made to the pool and keep record of water chemistry and measurements
• Complete works orders on BV app with all information requested and chemicals and/or parts used, while on site
• Perform repairs, as required, on Polaris cleaners, chlorinators and other small items related to the pool care and maintenance
• Ensure customers are satisfied with the work performed
• Identify any issues that arise from customers and bring forward to the Maintenance Coordinator, always documenting issues on work order
• Ensure vehicles are maintained in a clean and organized fashion, and are stocked and loaded for the day’s calls
• Test all equipment and report any issues or equipment servicing needs on BV app or to the Service Manager
• Maintain good customer service when speaking to customers directly
• Maintain and clean mechanical system areas or cabanas to ensure chemicals are stored properly, debris and old parts are removed

RELATIONSHIPS

Internal: Service Manager, Maintenance and Service Coordinators, other maintenance staff and other staff as required

External: Customers and potential customers

KNOWLEDGE, SKILLS & TECHNICAL ABILITIES

• Must have and maintain a Valid Driver’s license G2 or G
• Excellent people and customer service skills
• Excellent communication skills (written and verbal)
• Self-motivated and able to work with minimal supervision
• Strong attention to detail
• Flexible and adaptable
• Excellent organizational and problem-solving skills
• Must be comfortable driving in around the GTA

Demonstrate ability and commitment to the Core Competencies:

• Communication
• Passion
• Collaboration
• Integrity & Trust
• Initiative
• Mutual Respect
• Self-awareness
• Flexibility & Adaptability

Pay $19.25