Specialism: FIRSTNATION

The Company Operating Name: 2872670 ONTARIO INC.

Title of Position: Food Service Supervisor

Business Address: E4 – 1105 Kingston Road, Pickering, Ontario L1V 1B5

No# of Positions: 1

Terms of Employment: Full Time, Permanent – Year round

Language Requirement(s): English

Wage: 17.50 – 18.50 /hour

 Benefits Package (if applicable): none

 Hours (each week): 32 -40 hrs./week

 Location of work: E4 – 1105 Kingston Road, Pickering, Ontario L1V 1B5

 

 Education: Completion of secondary school

 Work Experience: 1 year to less than 2 years

 

 Job Duties:

• Train staff in job duties, and sanitation and safety procedures.
• Ensures the well-being and safety of the customers and staff.
• Works alongside employees to ensure the restaurant is continually meeting production demands and standards for food quality, service times, and service experience
• Opens/closes the restaurant, with access to the safe and/or float
• Complies with all cash management and accounting procedures
• Assigns workstations and manages breaks
• Maintain records of stock, repairs, sales, and wastage
• Estimate and order ingredients and supplies required for meal preparation
• Resolves issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.  Documents all issues and ensures management has the necessary information regarding these issues.
• Effectively uses the operating system to balance key goals of speed, food quality and cost management.
• Completes various tasks as requested by management that may include but is not limited to daily and weekly paperwork, inventory, purchasing
• Trains and coaches staff as directed by management.
• May also assist with staff performance evaluations as required by management

 

 

Job Requirements:

• Completion of a secondary school
• Excellent communication skills (written and verbal).
• Ability to deal well with a variety of people: customers, fellow employees and management
• Ability to manage multiple tasks
• Initiative, good judgment, and ability to make quick decisions under sometimes stressful conditions
• Strong supervisory skills and the capability to motivate and lead staff
• Excellent customer service skills
• Responsible, reliable, honest
• High standard of cleanliness and hygiene
• Knowledge of Microsoft Office.
• Knowledge of health and safety an asset
• Able to stand and walk for extended periods.
• Able to do some heavy lifting

 

 

Experience:

 

Over 1 year to less than 2 years of experience is required, ideally, some supervisory experience is an asset.

 

 

Contact Information: Please send your resume to hr_pitapit@outlook.com or rgothi23@gmail.com

The Company Operating Name: 15150141 Canada Inc. o/a Florenceville Inn

Title of Position: Guest Service Representative (NOC 64314)

Business Address: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

No# of Positions: 2

Terms of Employment: Full Time, Permanent – Year round

Language Requirement(s): English

Wage: CAD 15 – 18/hour

 Benefits Package (if applicable): none

 Hours (each week): 32 -40 hrs/week

 Location of work: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

 

 Education: Completion of secondary school

 Work Experience: Minimum 1 year of relevant experience

Job Duties:

• Process guest check-ins and check-outs according to hotel standards, calculate charges and receive payments
• Identify guest needs and provide relevant information regarding the hotel services and amenities.
• Respond to all guest requests in a timely manner.
• Take reservations from incoming callers while providing superior service and input all information into the hotel management system. Update and cancel reservations in the system as requested by the guest.
• Processing guests accounts
• Handling a cash float
• Provide excellent customer service as per hotel and Brand standards
• Sell and create room reservations
• Process group arrivals and departures
• Follow emergency and safety procedures
• Handle wake-up calls
• Answer telephone and relay telephone calls and messages
• Provide general information about points of interest in the area
• Operate personal computer, various software, fax, calculator, phone, photocopy machine. Carry out clerical duties (i.e. faxing, filing, photocopying)
• Assist clients/guests with special needs
• Determine and evaluate the guest requests in person or over the phone, and to written or verbal instructions.
• Maintain confidentiality of all guests and hotel information
• Liaise in writing and verbally with guests, visitors, enquirers, and hotel staff.
• Perform basic Front Desk tasks and clerical including reservations over the telephone, and ensure a smooth and accurate input.
• Other duties as assigned

 

 

Job Requirements:

• Prior experience working the front desk at a hotel preferred.

• Good written and verbal communication

• Must be neat, professional and well groomed

• Must possess strong organization time management skills, attentive to details

• Must be guest service focused

• Excellent computer skills

• Experience in a service-related position is an asset

• Must be able to stand for extended periods of time

• Excellent communication skills

• Positive attitude and outgoing personality is essential

 

 

Experience:

 

Minimum 1 year of relevant experience

 

 

Contact Information: Please send your resume to florencevilleinn123@gmail.com