Specialism: FIRSTNATION

The Company Operating Name: 15150141 Canada Inc. o/a Florenceville Inn

Title of Position: Guest Service Representative (NOC 64314)

Business Address: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

No# of Positions: 2

Terms of Employment: Full Time, Permanent – Year round

Language Requirement(s): English

Wage: CAD 15 – 18/hour

 Benefits Package (if applicable): none

 Hours (each week): 32 -40 hrs/week

 Location of work: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

 

 Education: Completion of secondary school

 Work Experience: Minimum 1 year of relevant experience

Job Duties:

• Process guest check-ins and check-outs according to hotel standards, calculate charges and receive payments
• Identify guest needs and provide relevant information regarding the hotel services and amenities.
• Respond to all guest requests in a timely manner.
• Take reservations from incoming callers while providing superior service and input all information into the hotel management system. Update and cancel reservations in the system as requested by the guest.
• Processing guests accounts
• Handling a cash float
• Provide excellent customer service as per hotel and Brand standards
• Sell and create room reservations
• Process group arrivals and departures
• Follow emergency and safety procedures
• Handle wake-up calls
• Answer telephone and relay telephone calls and messages
• Provide general information about points of interest in the area
• Operate personal computer, various software, fax, calculator, phone, photocopy machine. Carry out clerical duties (i.e. faxing, filing, photocopying)
• Assist clients/guests with special needs
• Determine and evaluate the guest requests in person or over the phone, and to written or verbal instructions.
• Maintain confidentiality of all guests and hotel information
• Liaise in writing and verbally with guests, visitors, enquirers, and hotel staff.
• Perform basic Front Desk tasks and clerical including reservations over the telephone, and ensure a smooth and accurate input.
• Other duties as assigned

 

 

Job Requirements:

• Prior experience working the front desk at a hotel preferred.

• Good written and verbal communication

• Must be neat, professional and well groomed

• Must possess strong organization time management skills, attentive to details

• Must be guest service focused

• Excellent computer skills

• Experience in a service-related position is an asset

• Must be able to stand for extended periods of time

• Excellent communication skills

• Positive attitude and outgoing personality is essential

 

 

Experience:

 

Minimum 1 year of relevant experience

 

 

Contact Information: Please send your resume to florencevilleinn123@gmail.com

 

The Company Operating Name: 15150141 Canada Inc. o/a Florenceville Inn

Title of Position: Cook

Business Address: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

No# of Positions: 3

Terms of Employment: Full Time, Permanent – Year round

Language Requirement(s): English

Wage: CAD 14.80-17.00/hour

 Benefits Package (if applicable): none

 Hours (each week): 32 -40 hrs/week

 Location of work: 239 Burnham Rd. Florenceville-Bristol, New Brunswick E7L 1Z1

 

 Education: Completion of secondary school

 Work Experience: Minimum 1 year of relevant experience

 Job Duties:

• Prepare and cook complete meals or individual dishes as per the recipes of the restaurant
• Cook food items by applying methods to specified recipes and standards.
• Inspect kitchen and food service areas
• Maintain cleanliness and comply with food sanitation requirements by properly handling food and ensuring correct storage.
• Cook food as per customers’ requirements
• Ensure foods is cooked well and completely to avoid food borne illness
• Preparation of food prior to busy rush to be able to cook as per order
• Prepare sauces and spices for meals as required
• Cooks will cook specialized special dishes
• Organize and manage buffets and banquets
• Maintain inventory and records of food, supplies and equipment to minimize waste
• Oversee kitchen operations.
• Train and supervise kitchen staff and helpers in preparation, cooking and handling of food
• Ensure foods is cooked well and completely to avoid food borne illness
• Set up and stock food items and other necessary supplies.
• Clean and sanitizes cooking surfaces at the end of the shift.
• Perform opening and closing procedures
• Ensure cleanliness of cooking utensils to avoid cross contamination

 

Job Requirements:

• Completion of a secondary school
• Ability to communicate effectively in English
• Should be a good team player
• Ability to deal well with a variety of people: customers, fellow employees and management
• Initiative, good judgment, and ability to make quick decisions under sometimes stressful conditions
• Responsible, reliable, honest
• High standard of cleanliness and hygiene
• Ability to manage multiple cook orders and prepare properly for staff to serve to customers
• Able to stand and walk for extended periods.
• Able to do some heavy lifting
• Attention to detail as per allergies

 

 

Experience:

 

Minimum 1 year of relevant experience

 

 

Contact Information: Please send your resume to florencevilleinn123@gmail.com