Job Duties
· Answer enquiries regarding hotel services and registration by letter, by telephone, and in person
· Greet guests upon arrival with a friendly demeanor and assist with the check-in process
· Maintain an inventory of vacancies, reservations, and room assignments
· Register arriving guests and assign rooms
· Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
· Handle guest requests and complaints efficiently, ensuring a high level of customer satisfaction
· Process payments and manage cash transactions securely, present statements of charges to departing guests, and receive payment.
· Maintain accurate records of guest information and reservations using hotel management software
· Coordinate with housekeeping and maintenance teams to ensure rooms are prepared for incoming guests
· Provide information about services available in the community, and respond to guests’ complaints
· Provide local area information, including dining recommendations and attractions.
· Assist with administrative tasks as needed, including filing and data entry
Number of positions
1
Full-time-Permanent: 36-40 hours per week
Employment requirements
Education
- Secondary school
Experience
· Experience in a hotel/Motel will be an asset
Salary
$18/hr
Benefits
- Overtime Pay (1.5 times of hourly wage after 40 hours of working in a week and or after 8 hours in a given day).
- Vacation pay as per Saskatchewan Standards (3 weeks or 5.77% of vacation pay)
To Apply:
Email your CV to: timberlandmotel@sasktel.net