Office Administrative Assistant

Office Administrative Assistant

NOC 13110– Administrative Assistant

 

Company: Cruise Wave Travel Ltd

No. of Positions: 1

Location: Surrey, BC

Job Type: Permanent, Full Time

 

Main Duties:

  • Check and relay Emails, mails and telephone calls. Co-ordinate the flow of information internally with travel consultants, agents and from the reception.
  • Schedule and confirm appointments and meetings with clients
  • Order office supplies and maintain inventory, Perform basic bookkeeping tasks 
  • Answer queries of clients via Telephone or Emails
  • Maintain manual and computerized files of the clients
  • Compile data and keep record of the information provided by the clients
  • Provide back-up assistance to Manager as needed in administrative duties and projects as required.
  • Provide customer service and consult with clients after sale to provide ongoing support
  • Record and prepare minutes of meeting with the clients, if needed.

Job Requirements:

  • Travel Office, Fast paced and busy environment, Repetitive tasks, Large workload
  • Client Focus Organized, Reliable, and Problem Solver
  • Excellent communication and written skills.
  • Proficient in Emails, MS Office, MS Word and MS Windows.
  • Ability to Multi-task and accurately

 

Education: Completion of College diploma from a program of 1 year to 2 years

Experience: Previous experience of at least 1 year in related field

Language: English

Wages: $ 27.50/hr

 

Apply by Email: cruisewavetravel@gmail.com

 

Travel Consultant

Travel Consultant

NOC  64310 – Travel counsellors

 

Company: Cruise Wave Travel Ltd

No. of Positions: 1

Location: Surrey, BC

Job Type: Permanent, Full Time

 

Main Duties:

  • Sell fare tickets and package tours, travel products and travel insurance
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties and advise for marketing materials content as per trend

Job Requirements:

  • Travel Office, Fast paced and busy environment, Repetitive tasks, Large workload
  • Client Focus Organized, Reliable, and Problem Solver
  • Excellent communication and written skills.
  • Proficient in Emails, MS Office, MS Word.
  • Ability to Multi-task and accurately

 

Education: Secondary (high) school graduation certificate

Experience: Experience an asset

Language: English

Wages: $ 20/hr

 

Apply by Email: cruisewavetravel@gmail.com