Specialism: DISABILITY

Office Administrative Assistant

NOC 13110– Administrative Assistant

 

Company: Cruise Wave Travel Ltd

No. of Positions: 1

Location: Surrey, BC

Job Type: Permanent, Full Time

 

Main Duties:

• Check and relay Emails, mails and telephone calls. Co-ordinate the flow of information internally with travel consultants, agents and from the reception.
• Schedule and confirm appointments and meetings with clients
• Order office supplies and maintain inventory, Perform basic bookkeeping tasks 
• Answer queries of clients via Telephone or Emails
• Maintain manual and computerized files of the clients
• Compile data and keep record of the information provided by the clients
• Provide back-up assistance to Manager as needed in administrative duties and projects as required.
• Provide customer service and consult with clients after sale to provide ongoing support
• Record and prepare minutes of meeting with the clients, if needed.

Job Requirements:

• Travel Office, Fast paced and busy environment, Repetitive tasks, Large workload
• Client Focus Organized, Reliable, and Problem Solver
• Excellent communication and written skills.
• Proficient in Emails, MS Office, MS Word and MS Windows.
• Ability to Multi-task and accurately

 

Education: Completion of College diploma from a program of 1 year to 2 years

Experience: Previous experience of at least 1 year in related field

Language: English

Wages: $ 27.50/hr

 

Apply by Email: cruisewavetravel@gmail.com

 

Travel Consultant

NOC  64310 – Travel counsellors

 

Company: Cruise Wave Travel Ltd

No. of Positions: 1

Location: Surrey, BC

Job Type: Permanent, Full Time

 

Main Duties:

• Sell fare tickets and package tours, travel products and travel insurance
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Calculate costs, process refunds and attend to other financial transactions
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
• Investigate new travel areas, hotels and other amenities
• Manage difficult situations with customers
• Perform general office duties and advise for marketing materials content as per trend

Job Requirements:

• Travel Office, Fast paced and busy environment, Repetitive tasks, Large workload
• Client Focus Organized, Reliable, and Problem Solver
• Excellent communication and written skills.
• Proficient in Emails, MS Office, MS Word.
• Ability to Multi-task and accurately

 

Education: Secondary (high) school graduation certificate

Experience: Experience an asset

Language: English

Wages: $ 20/hr

 

Apply by Email: cruisewavetravel@gmail.com