Specialism: HOSPITALITY

Job Title: – Reservations Supervisor
Location: St. Catharines, ON (On-site)
Salary: $37.25/hr

Hours: 37.5–44 hours/week
Employment Type: Full-time, Permanent
Start Date: ASAP

Comfort Inn – St. Catharines is seeking a dedicated Reservations Supervisor to lead our reservations team and ensure exceptional guest experiences at our location: 2 Dunlop Drive, St. Catharines, ON, L2R 1A2.

Number of Vacancies: 1

Languages: English

Education: College/CEGEP

Experience: 1 year or less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities:

• Coordinate activities with other work units or departments.
• Perform same duties as workers supervised.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition material and supplies

Security and Safety: Criminal Record Check

Why Work With Us:

• Supportive team environment.
• Opportunities to grow and develop professionally.
• Dynamic, fast-paced workplace with rewarding challenges.

How to apply:

By email: rrampal2263@hotmail.com

Tour Guide

Canada Tour System Inc.

 

Job details:

Location: Banff, AB

Salary: $20.50 hourly for 30 hours per week

1 Vacancy

Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada

Terms of employment: Seasonal, Full time

Expected start date: 2026-04-01(7-month contract)

Employment conditions: Overtime, Day, Evening, Shift, Weekend

 

Qualifications:

– Ability to communicate in English and in Japanese orally and in writing is required;

– No degree, certificate or diploma is required;

– No specific credentials are required;

– No previous experience as a tour guide is required.

 

Job duties:

– Confirm transportation and accommodation reservations;

– Communicate with agencies and/or clients for any changes in itineraries if necessary;

– Collect administration or entrance fees and handle payments on behalf of clients; 

– Co-ordinate recreation activities such as walking tours and hiking tours;

– Describe points of interest, explain history or background of sites and answer clients’ questions in Japanese;

– Resolve itinerary and other problems by communicating with clients in Japanese;

– Pick up and drop off clients at hotels, airports, train stations and assist clients in check-in and check-out procedures as required;

– Provide information on Canadian tipping customs, currency exchange rates, metric conversion and other details for Japanese tourists who are unfamiliar with these customs/cultures;

– Assist clients with special needs if required

 

Job details:

– Transportation/Travel Information : Willing to travel regularly;

– Work Conditions and Physical Capabilities: Work under pressure, Repetitive tasks, Physically demanding, Attention to detail, Standing for extended periods, Walking, Bending, crouching, kneeling;

– Work Location Information: Rural area, Remote location and Various locations depending on the type of tours provided, Staff accommodation available;

– Work Site Environment: Outdoors;

– Geographical Areas of Specialization: mainly in Banff or in Alberta, Canada;

– Number of Tours Guided: 5 – 10;

– Tours Focus: Sightseeing, Walking tours;

– Type of Guide: Escorted group travel guide, Escorted individual travel guide, Step-on local guide;

– Office location: 210 Bear Street, Suite 209, Banff, AB T1L 1B9.

 

How to apply:

By email: hrctsbanff@gmail.com