Specialism: NEWCOMER

Cook, ethnics foods (Lebanese cuisine)

Ottawa Shawarma Palace hiring for his restaurant located at 2961 Carling Avenue, Ottawa, ON K2B 7J9

NOC 63200 Cook, ethnics foods (Lebanese cuisine)

1 vacancy

$16.00 hourly, full-time for 40 hours per week

Term on contract. Starting date as soon as possible

Languages: English or French

Field of study: Cooking and related culinary arts, general.

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tasks: Prepare and cook complete meals or individual dishes and foods. Prepare dishes for customers with food allergies or intolerances. Prepare and cook special meals for patients as instructed by the dietitian or chef. Maintain inventory and records of food, supplies, and equipment. Clean kitchen and work areas. Inspect kitchens and food service areas.  Ensure food service and quality control.

Work conditions and physical capabilities: Fast-paced environment. Physically demanding. Repetitive tasks. Standing for extended periods. Work under pressure

Personal suitability: Client focus. Flexible. Reliable. Team player

Employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Visible minorities, Youth

Only apply to this job: if you are a Canadian citizen, a permanent or a temporary resident of Canada.

You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Apply by email: hassanbeshara@hotmail.com

 

Customer Service Supervisor

  • Design and implement customer service representatives’ workplace policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.

    Completes operational requirements by scheduling and assigning customer service reps, following up on work results, and creating monthly company profit/loss reports, as well as job reports.

    Supervise the work of customer service representatives, ensuring client satisfaction and observance of Tnext Communication policies.

    Keeps management informed by reviewing and analyzing special reports, summarizing information, sales volumes and identifying trends.

    Maintains customer service results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results.

    Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

    Provides a high level of phone confidence & professionalism in all modes of communication with internal or external customers.

    Provide leadership to develop skills related to providing rigorous, timely and professional customer service. Resolve and train other customer service representatives on escalating calls, emails or cases to ensure a positive customer experience.

    Ability to manage multiple levels from low to high-priority tasks ensuring all deadlines are met.

    Identify and provide interactive and retroactive coaching and quality improvement sessions that include policies and procedures, sales techniques and other beneficial professional development.

    Ensure timely and consistent communication through meetings, SalesForce, email, or other methods with the staff of other departments.

    Maintains office efficiency by organizing office tools such as computers, telephones, and other necessary equipment.

    Maintain professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional groups.

    Salary: $29 per hour

    Full-time permanent opportunity

    Qualifications:

    High-school diploma

    1+ years of experience

    Send your resume to tnexthr@gmail.com

    Address: 155 Rexdale Boulevard #502a, Etobicoke, ON M9W 5Z8