Retail Store Supervisor

Patisserie La Cigogne is a Toronto based company specializing in the making and catering of French-inspired pastries and baked goods. Established in 2003, we offer a wide variety of French pastries and cater for all sorts of special occasions. With two locations in the Greater Toronto Area, we are currently seeking a full-time Retail Store Supervisor to join our 1626 Bayview Ave location.

Job Title : Retail Store Supervisor

Hours of work per week: 35 hours per week

Business Address: 1626 Bayview Ave, Toronto, Ontario M4G 3B7

Location of work: Same as business address. Remote work is not available for this position.

 

Job duties:

  • Control product inventory and order supplies as needed for the preparation of goods;
  • Supervise and coordinate staff shifts to ensure the preparation of goods in a timely manner;
  • Resolve any issues that may arise from customers, including complaints;
  • Record daily sales and expenses;
  • Prepare weekly reports regarding sales and inventory to store manager;
  • Responsible for the supervision of the store’s staff work;
  • Responsible for opening and closing the store when needed;
  • Responsible for signing store deliveries;
  • Ensure that the store’s image is maintained

 

Terms of employment: Permanent full-time.

Wage: $21.00 / hour

Start Date: 2023-08-01

 

Contact information:

Email address: info@patisserielacigogne.com

Phone number: 416-487-1234

 

Skill requirements:

  • Completion of secondary school is required
  • Post-secondary diploma (1 to 2 years) in Customer Service, Business, or related field is preferred
  • Proven experience in a supervisor role is required
  • Previous experience in retail is required
  • Requires supervision for 5-7 employees
  • Strong organizational skills and attention to detail are required
  • Excellent verbal and written communication skills (language of work: English)
  • Able to work in a fast-paced environment
  • Excellent customer service skills are required

 

Other considerations:

– Must be available to work early morning and evenings (from 7:00 am until 7:00 pm)

– We will only consider applicants who are Canadian citizens or permanent residents.

 

How to Apply: To apply, please send your resume in PDF or Word format to the above email address. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Retail Store Supervisor

Job Location:  654 College Street, Toronto, Ontario, M6G 1B8

Duties and Responsibilities:

  • Assisting business owner in daily store operations in compliance with established procedures.
  • Supervising and providing guidance to sales staff and cashier.
  • Optimizing sales through prompt and excellent customer service.
  • Responding to customer concerns and resolving any issues or complaints in a professional manner.
  • Communicating with business owner regarding sales, inventory, marketing, and recruitment.
  • Training new sales staff and cashier.
  • Maintaining and ordering supplies and merchandise.
  • Assessing the needs of customers, educating them about products and services.
  • Implementing best practices to increase sales and profitability.
  • Monitoring work attendance, punctuality and the quality of services employees provided.
  • Ensuring compliance with health and safety regulations and overseeing store security.
  • Ensuring smooth operation of computer systems and equipment and arranging for maintenance and repair work if necessary.

Key Competencies:

  • Demonstrable experience in a supervisory capacity at a retail store, or similar.
  • A bachelor’s degree or college diploma in Business Administration, Financial Management, or equivalent qualification preferred.
  • In-depth knowledge of product and consumer trends, and marketing strategies.
  • Exceptional interpersonal skills in dealing with employees and customers.
  • Excellent communication skills.

 

Work hours:

  • 35 to 40 hours a week

Salary:

  • $22.00 per hour

Benefits:

  • Staff discount on merchandise.
  • 10 days paid personal days.
  • Group insurance including dental insurance, drug insurance.

 

Please send resume and recommendation letter to   emerson@movinev.com