CUSTOMER SERVICE SUPERVISOR – RETAIL (NOC:62010)

CUSTOMER SERVICE SUPERVISOR – RETAIL (NOC:62010)

Posted by Compass Foods on July 02, 2025

 

JOB DETAILS

Location

Thunder Bay, ON

P7B 6H4

 

Salary

$25.00 hourly / 40 hours per Week

 

TERMS OF EMPLOYMENT

Permanent employment

Full time        

 

Start date

Starts as soon as possible

 

Vacancies

1 vacancy

 

OVERVIEW

Languages

English

 

Education

Secondary (high) school graduation certificate or equivalent experience

 

Experience

1 year to less than 2 years

 

On site

Work must be completed at the physical location. There is no option to work remotely.

 

Work setting

Retail business

 

RESPONSIBILITES

Tasks

·       Assign sales workers to duties

·       Authorize return of merchandise

·       Establish work schedules

·       Sell merchandise

·       Prepare reports on sales volumes, merchandising and personnel matters

·       Resolve issues that may arise, including requests, complaints and supply shortages

·       Supervise and co-ordinate activities of workers

·       Manage cash

·       Oversee payroll administration

 

Supervision

·       1 to 2 people

 

EXPERIENCE AND SPECIALIZATION

Area of specialization

·      Retail store

 

ADDITIONAL INFORMATION

Work conditions and physical capabilities

·       Fast-paced environment

·       Work under pressure

·       Tight deadlines

·       Manual dexterity

·       Attention to detail

·       Combination of sitting, standing, walking

·       Walking

·       Ability to distinguish between colours

·       Sitting

·       Standing for extended periods

 

Personal suitability

·      Accurate

·      Client focus

·      Efficient interpersonal skills

·      Excellent oral communication

·      Flexibility

·      Organized

·      Reliability

·      Team player

·      Dependability

·      Excellent written communication

·      Initiative

·      Judgement

·      Ability to multitask

 

EMPLOYMENT GROUPS

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

 

WHO CAN APPLY TO THIS JOB?

The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada

Other candidates, with or without a valid Canadian work permit

 

HOW TO APPLY

Direct Apply

By Direct Apply

 

By email

jobs@compassfoods.ca

 

How-to-apply instructions

Here is what you must include in your application:

·      Cover letter

 

This job posting includes screening questions. Please answer the following questions when applying:

·      Do you have previous experience in this field of employment?

 

Retail Store Supervisor

Experience

1 year to less than 2 years

$36.00 hourly/30 to 40 hours per week

Permanent employment

1 vacancy

Tasks

Assign sales workers to duties

Hire and train or arrange for training of staff

Order merchandise

Establish work schedules

Sell merchandise

Prepare reports on sales volumes, merchandising and personnel matters

Resolve issues that may arise, including customer requests, complaints and supply shortages

Organize and maintain inventory

Supervise and co-ordinate activities of workers

Manage cash

Supervise office and volunteer staff

Supervision

3-4 people

Retail salespersons and sales clerks