JOB PURPOSE
Reporting to the Maintenance Coordinator, the Maintenance Technician Level I is responsible for the ongoing cleaning and maintenance of pools ensuring there is balanced and clear water, so they are always ready for use by customers, and meet the high-quality standards of BonaVista.
SPECIFIC ACCOUNTABILITIES
- Be ready and willing to learn new tasks, ask questions on a regular basis until you fully understand water chemistry and how to treat and balance pool water based on test results
- Perform all daily maintenance work orders in a timely manner while maintaining a high level of service
- Conduct on-site tasks such as cleaning debris, skimming water surfaces, cleaning baskets, and vacuuming
- Test and balance water chemistry at every visit, ensuring appropriate chemical adjustments are made to the pool and keep record of water chemistry and measurements
- Complete works orders on BV app with all information requested and chemicals and/or parts used, while on site
- Perform repairs, as required, on Polaris cleaners, chlorinators and other small items related to the pool care and maintenance
- Ensure customers are satisfied with the work performed
- Identify any issues that arise from customers and bring forward to the Maintenance Coordinator, always documenting issues on work order
- Ensure vehicles are maintained in a clean and organized fashion, and are stocked and loaded for the day’s calls
- Test all equipment and report any issues or equipment servicing needs on BV app or to the Service Manager
- Maintain good customer service when speaking to customers directly
- Maintain and clean mechanical system areas or cabanas to ensure chemicals are stored properly, debris and old parts are removed
RELATIONSHIPS
Internal: Service Manager, Maintenance and Service Coordinators, other maintenance staff and other staff as required
External: Customers and potential customers
KNOWLEDGE, SKILLS & TECHNICAL ABILITIES
- Must have and maintain a Valid Driver’s license G2 or G
- Excellent people and customer service skills
- Excellent communication skills (written and verbal)
- Self-motivated and able to work with minimal supervision
- Strong attention to detail
- Flexible and adaptable
- Excellent organizational and problem-solving skills
- Must be comfortable driving in around the GTA
Demonstrate ability and commitment to the Core Competencies:
- Communication
- Passion
- Collaboration
- Integrity & Trust
- Initiative
- Mutual Respect
- Self-awareness
- Flexibility & Adaptability
Pay $19.25