Job Title: Sales Administrator
Sunny Communities is seeking a Sales Administrator to join our team at our head office located in Richmond Hill. The individual in this role will report directly to the Sales Administration Manger and work closely with all members of the Sales and Construction team.
Key Responsibilities and Accountabilities:
- Work with our Sales team and review all APS.
- Assist our Sales team to prepare APS for future deals.
- Gather any missing sales related documents from homeowners.
- Review and prepare legal documents i.e., APS and related addendum/amendments.
- Send out correspondences to purchasers.
- Mark-up and Revise Tarion Addendum to reflect the sent correspondences and ensure all the Agreement of Purchase and Sale documents are up to date.
- Leverage negotiation skills and decrease days of compensation in terms of delay occupancy.
- Provide executive-level administrative supports to management teams.
- Keep records of purchasers’ interactions and transactions, recording details of inquiries, complaints, comments; and action taken.
- Administrates and monitors the follow up sales and closing process and update all sales related reports
- Answering phone calls and deal with the inquires in a timely manner
- Maintain customer master data (client lists)
- Liaison with other departments to ensure a smooth transaction and cycle
- Conduct all business in a professional, respectful manner
- Accessing administrative staff performance.
- Front desk and general administration support including:
- Prepare welcome sign for next day appointments.
- Order office supplies.
- Process expense report, mileage report, and vacation request as needed.
- Process and record office invoices as needed.
- Other duties within the scope, spirit, and purpose of the job, as requested by management.
Specialized Skills, Knowledge and Abilities:
- Proficiency in a second language would be an
- Experience with new home construction is highly
- Ability to read and understand architectural drawings/blackline drawings is
- Strong communicator
- Able to work independently or within a team environment
- Highly motivated
- Multi-tasker
- Computerskills:Microsoft
- Attention to detail and accuracy is
- Highly developed customer service and interpersonal skills
- Ability to multi-task with tight schedules and prioritize work with minimal supervision in a fast-paced environment
- Strong organizational and communication skills
- Shows Initiative and demonstrates sense of ownership
