User Support Technician

Wage Rate

$31.00/h

Languages
English

Education
College/CEGEP

Experience
1 year to less than 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision
3-4 people

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player

Cook

Wage Rate

$27.50/h

Job Description:
Languages
English

Education
Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Work setting
Restaurant
Urban area
Catering firm

Responsibilities
Tasks
Prepare and cook complete meals or individual dishes and foods
Prepare dishes for customers with food allergies or intolerances
Prepare and cook special meals for patients as instructed by dietitian or chef
Plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
Inspect kitchens and food service areas
Train staff in preparation, cooking and handling of food
Order supplies and equipment
Supervise kitchen staff and helpers
Maintain inventory and records of food, supplies and equipment
Clean kitchen and work areas
Recruit and hire staff
Organize and manage buffets and banquets
Manage kitchen operations

Supervision
Cook (general)

Job Requirements:
Experience and specialization
Cuisine specialties
Vegetarian
International

Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Physically demanding
Repetitive tasks
Work under pressure

Personal suitability
Dependability
Flexibility
Organized
Team player